1. Scope
These General Terms and Conditions apply to all purchases made via the website selovejoy.com, operated by A.SH.Elektrobau GmbH.
By placing an order, you agree to these terms in their entirety.

2. Products and Prices
All prices include applicable VAT unless otherwise stated.
We reserve the right to change prices and products at any time.

3. Orders and Payment
Orders are processed once full payment has been received.
We accept secure online payment methods provided on our checkout page.

4. Shipping and Delivery
Products are shipped from our fulfillment centers within Germany or Europe.
Delivery times vary by destination and are displayed during checkout.

5. Right of Withdrawal / Returns
Consumers have the right to withdraw from the purchase within 14 days of receiving the goods, without providing any reason.
Returned items must be unused and in their original packaging.
To initiate a return, contact us at info@selovejoy.com.

6. Warranty and Liability
We comply with all applicable EU consumer protection laws.
A.SH.Elektrobau GmbH is not liable for damages arising from improper use of the products.

7. Data Protection
We collect and process personal data only as necessary to fulfill orders and comply with legal obligations.
Please refer to our Privacy Policy for full details.

8. Applicable Law
These terms are governed by the laws of the Federal Republic of Germany.
The exclusive place of jurisdiction is Berlin, Germany.